1. Return Eligibility
We accept returns for products that are damaged, defective, or incorrectly delivered. To be eligible, customers must contact us within 7 days of receiving the order.
2. Non-Returnable Items
- Opened or partially consumed items
- Products damaged due to mishandling after delivery
- Perishable items beyond the return period
3. Return Process
- Contact our customer support via email or phone with your order details and reason for return.
- Our team will guide you on return approval and instructions.
4. Refunds
- Once the return is received and inspected, a refund will be processed within 5–7 business days.
- Refunds are issued to the original payment method used at purchase.
5. Exchanges
- Exchanges are possible for defective or wrong items.
- Contact customer support to arrange product replacement.
6. Shipping for Returns
- Customers may be responsible for return shipping unless the product was defective or incorrect.
- Ensure products are securely packaged for return to avoid further damage.
7. Contact Information
For returns or exchanges, please contact:
Email: [your email]
Phone: [your phone number]